Legal

Privacy Policy

This Privacy Policy explains how True Rendix collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your organisation's actual data practices and applicable legal requirements before publication.

1. Who We Are

True Rendix ("we", "us", or "our") provides AI-driven data analysis and related tools described on this website. This policy applies to personal data collected through our website, forms, and associated communications.

2. Information We Collect

We may collect information you provide directly, such as your name, email address, phone number, and any details submitted through contact or lead forms. We may also collect limited technical information automatically, including IP address, browser type, device information, and pages visited, typically through cookies or similar technologies.

3. How We Use Information

Information we collect may be used to respond to inquiries, provide and improve our services, communicate updates or marketing materials where permitted, maintain the security of our website, and comply with legal obligations. We do not use personal data for purposes incompatible with those disclosed at the point of collection.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis, we rely on one or more of the following: your consent, the necessity of processing to perform a contract or take steps prior to entering one, our legitimate interests in operating and improving our services, or compliance with a legal obligation.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and analyse usage patterns. You can typically control cookies through your browser settings; disabling certain cookies may affect site functionality.

6. Sharing of Information

We do not sell personal data. We may share information with service providers who support our operations (such as hosting or analytics providers) under appropriate confidentiality and data protection obligations, or where required by law, regulation, or legal process.

7. International Transfers

If information is transferred outside of your country or region, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.

9. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our website and services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal data from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised date and will be effective as soon as it is accessible.

14. Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, please reach out via the contact details provided on our Contact page.

This document is a general template and does not constitute legal advice. Please consult a qualified professional to ensure compliance with applicable laws before relying on this policy.